Personal Headshot.JPG

Chad Toppass

Head of Customer and Consumer Experience Insights, Nintendo of America


Chad Toppass has a passion for people and has made it his life mission to help others reach their full potential of leadership. He has an MBA and Certificate of Supply and Value Chain Management from Texas Christian University, and earned two BA degrees from the University of Mary Hardin-Baylor. He has more than 10 years of experience in the field of Customer Experience management. He currently manages the Voice of the Customer program at Nintendo of America. Prior to moving to Seattle he served as Chair of the Young Leaders Society of United Way, Tarrant County, Texas.