Information that we collect
We may collect information about you, including:
information that you provide to us to become a member
contact information, including first and last name, phone number, email and mailing address
payment information regarding donations or grants, including but not limited to bank account and routing number
profile information, including the denomination of your organization and other information you may provide us with
other information we may legally be required to collect from you
other information we may obtain about you when you interact with Oikocredit US
How we use the information
We use the information we collect to:
provide you with the information and services you request
communicate with you about your transactions and other administrative issues
send you information, based on your communications preferences
measure and improve our sites and services
resolve disputes, address complaints and troubleshoot technical problems
analyze site and user behavior and prepare aggregated reports
comply with applicable laws and regulations
Sharing and disclosure
To provide our products and services, we may disclose your information to the following parties:
Service Providers. We may share information with service providers under contract who help with our business operations. Our service providers are required to keep the information confidential and use it only for the services they provide to us.
Legal and Other Disclosures. We may disclose information (i) when permitted and/or required by law or under the good-faith belief that such disclosure is necessary under applicable law; (ii) to comply with legal process served on Oikocredit US to protect the property or interests of Oikocredit US, its members and employees; or (iii) to protect personal safety or the public.
Unsubscribe - opt-out
At any time, you have the option to opt out of receiving marketing communications from Oikocredit US. However, while you are a registered Oikocredit US member you cannot opt out of administrative correspondence (for example, delivery of financial information, or correspondence about your transactions or our policy changes).
Oikocredit US does not tolerate spam. We do not send emails to anyone without permission, and we do not sell or rent email addresses to any unauthorized third party. This does not mean that we can prevent spam from happening on the Internet. If you believe that you have received an unsolicited email from us, please contact and we will investigate.
Protecting your privacy is very important to us. Online donations are handled by a third-party service provider so that we do not store your debit or credit card numbers, expiration dates or security codes. We store other information on computers that are protected by physical as well as technological security devices. We have implemented physical, electronic and procedural safeguards that are designed to protect the security of your information. These include password protection for our databases, physical access controls to our offices, and restricted access to your personal information to employees or Board members who need to know that information to operate, develop or improve our services.
Links to or from other sites
The Oikocredit US website may contain links to external websites. These links are provided solely as a convenience to you and are not an endorsement by Oikocredit US of the contents of those external sites.
Oikocredit US will do its best to ensure that the processing of your personal data is carried out in such a way that your privacy is protected and safeguarded as much as possible. Oikocredit US collects your personal data only to the extent that it is necessary to provide you with our services, for the development of web statistics reports, web surfing analysis solely regarding the oikocreditus.org website, and to comply with mandatory requirements.
Oikocredit US collects and stores the following visitor information regarding the usage of this website: date and time of day you access our website, time zone, screen resolution, browser type, browser language, the Internet Protocol (IP) address of the computer you are using, the pages visited, previous/subsequent sites visited and length of user session solely regarding the oikocreditus.org website.
Oikocredit US does not collect any unique information or any personal data about you (such as your name, e-mail address or other contact information) except when you specifically and knowingly provide such information. Oikocredit US does not collect any information about other websites you visit, programs you run on your computer, passwords you use or any other key strokes in fields that have been qualified as sensitive by the webmaster of such sites.
The information collection mentioned above is gathered by using cookies. A cookie is a small line of text that is stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifiable information and most of them are removed once the session is finished. We use the following cookies in our websites:
First party cookies are set by the website you are visiting and they can only be read by that site.
Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.
Persistent cookies are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit:
Language cookie: it remembers the preferred language you selected in your last visit.
Third party cookies are set by a different organization to the owner of the website you are visiting.
Google Analytics: From time to time, some Oikocredit US online services use Google Analytics. This is a web analytics service provided by Google, Inc. It sets a cookie in order to evaluate use of those services and compiles a report for us.
Facebook.com (Facebook): On distinct pages we might offer a Facebook plugin. In such a case Facebook might place a cookie on your computer or mobile device. Depending on your Facebook login, Facebook will gather information about your visit to our website. More on the Facebook cookie.
Twitter.com (Twitter): On distinct pages we might offer a Twitter plugin. In such a case Twitter might place a cookie on your computer or mobile device. Depending on your Twitter login, Twitter will gather information about your visit to our website. More on the Twitter cookie.
Most web browsers automatically accept cookies, but you can usually alter the setting of your browser to prevent that. If you do not wish to receive cookies, please refer to the "help" file of your Internet browser to learn how to either block all cookies or receive a warning before a cookie is stored.
This Privacy Statement may be modified from time to time to comply with applicable laws, or to reflect our updated business practices, without prior notice. Please check this page periodically for any changes that may be posted.